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Privacy Policy

Effective Date: May 10, 2026

This Privacy Policy explains how the POS and restaurant management application (“Application”, “Service”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data in accordance with the European Union General Data Protection Regulation (“GDPR”).

1. Data Controller

The restaurant or business using the Application is generally the Data Controller for employee information entered into the system.

We act as a Data Processor by providing and maintaining the Application infrastructure and services.

For privacy-related inquiries, contact:

Email: support@yourcompany.com

2. Personal Data We Collect

The Application may collect and process the following categories of personal data:

Employee Information

  • Full name
  • Phone number
  • Email address
  • Job title or role
  • Work schedules
  • Attendance records
  • Login credentials
  • Employee identification information entered by the employer

Operational and Technical Information

  • Orders and transaction records
  • Inventory and menu information
  • Device information
  • Log files and system activity records
  • Authentication and access logs

We only collect information necessary for providing the Application's services.

3. Legal Basis for Processing

Under GDPR, we process personal data on the following legal bases:

  • Performance of a contract — to provide restaurant management and POS functionality
  • Legitimate interests — to maintain security, improve system reliability, and prevent unauthorized access
  • Legal obligations — where applicable laws require record retention or disclosure

The Application is not intended to process sensitive personal data unless explicitly required by the customer and permitted under applicable law.

4. How We Use Personal Data

Personal data is used solely for legitimate business and operational purposes, including:

  • Employee account management
  • Staff scheduling and attendance tracking
  • Restaurant operations and order management
  • Authentication and access control
  • Technical support and troubleshooting
  • System security and fraud prevention
  • Application maintenance and performance improvements

We do not use personal data for:

  • Advertising
  • Behavioral profiling
  • Selling data to third parties
  • Third-party marketing

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal data.

Personal data may only be shared:

  • With authorized users within the restaurant organization
  • With service providers necessary to operate the Application (such as hosting or infrastructure providers)
  • When required by applicable law, regulation, or legal process

Any third-party service providers are required to implement appropriate security and confidentiality measures.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions approved by the European Commission
  • Other lawful transfer mechanisms under GDPR

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Application services
  • Fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Customers may request deletion of personal data where legally applicable.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data, including:

  • Access controls
  • Authentication mechanisms
  • Encrypted data transmission where applicable
  • Secure infrastructure and monitoring
  • Regular system maintenance

Despite these measures, no method of electronic storage or transmission is completely secure.

9. Data Subject Rights (GDPR)

Under GDPR, individuals may have the right to:

  • Access their personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

Requests may be submitted through the restaurant employer or directly to us where applicable.

10. Cookies and Tracking

The Application does not use personal data for advertising tracking or third-party behavioral analytics.

Any technical cookies or local storage used are limited to authentication, security, and core application functionality.

11. Children's Privacy

The Application is not intended for children and is only designed for business and employment-related use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be made available within the Application or through official communication channels.

13. Contact Information

For questions regarding this Privacy Policy or GDPR-related matters, contact:

Email: support@yourcompany.com