How-To Guides/Inquiries
Inquiries
Enquiries submitted from your website — assigning owners, tracking outcomes and configuring the forms.
Managing inquiries
Where to find it·Features → Inquiries
Every enquiry submitted through a website form arrives here. Filter by form, status, outcome, assignee and location, then assign an owner and record what happened.
Form settings
Where to find it·Features → Inquiries → Settings
Define the forms themselves — the fields they collect, and the confirmation emails sent to the customer and to your own team.
